SERTC continues to deliver knowledge, skills training, experiences, and support that enable first responders to “level up” in their preparedness for all manners of surface transportation incidents. Here’s what we’ve heard from students recently:

From Highway Emergency Response Specialist (HERS)

“The time every instructor took for each individual to learn was beyond spectacular. They were amazing and could not have been better. By far my favorite FEMA course and site.”

“All field and high bay exercises were so valuable. The sheer breadth of authentic props and lifelike scenarios was incredibly beneficial to the implementation of the skills that were taught in the classroom.”

“Hands on, all of the drills in the high bay were awesome. Actually having the trucks in the yard, going out and getting experience with them was well worth while. DECIDE was a very good thing, thankful to learn that structured pause and analyze the scene. VERY positive and friendly instructors all created and easy atmosphere for learning, having fun and asking any questions.”

“Instructors for this course were phenomenal. They each brought their extensive knowledge, easy-going attitudes and excellent teaching skills to the class. One of the best classes I’ve attended. I feel as if I am walking away with a far better understanding of some of the basics of hazmat as well as the transfer and handling of materials.”

From Surface Transportation Emergency Preparedness and Security – Senior Officials (STEPS-SR) 

“Seeing the perspective of community stakeholders and emergency response in assessing hazardous situations was so valuable.”

“The instructors’ experience and knowledge of the content that they could relate to with past experiences was amazing.”

“Very good! The instructors were willing to answer all questions and simplify it!”